What happens if my Access Card doesn't come prior to my visit?

You will be charged our standard ticket price. Please allow a minimum of 5 days for your application to be processed. This is dealt directly with Nimbus Disability. 

Related FAQs

Yes guide dogs are allowed inside the park.

Yes, the park is wheelchair accessible.

An Essential Companion Ticket takes the place of our former Carer Ticket. We now require an Access Card (+1) to grant free entry to an essential companion. The Access Card is administered by Nimbus Disability who are an independent and national scheme that offer a fair and consistent way of identifying access needs without sharing personal or medical details to our staff.

An Access Card confirms what access support someone may need when visiting a venue, including whether they require an essential companion. 

It uses symbols to denote the support required such as (+1) for an essential companion. 

Anyone with a genuine need for support when accessing venues within the UK. The Access Card translates any disability or impairment into easy to understand symbols removing the need to produce paperwork or personal medical information when visiting a venue. 

There is an application process directly through Nimbus Disability (who administrate the Access Card scheme). This card provides independent verification of the need for an essential companion.

No - you have two options: 

FREE Digital Wroxham Barns Access Card

  • Linked to Wroxham Barns only
  • No physical card is issued
  • Valid for 12 months
  • Allows you to book an Essential Companion ticket online

Physical Access Card

  • Can be used at multiple venues across the UK
  • £15 and valid for 3 years
  • You receive a physical card showing access symbols such as (+1 essential companion)

You can apply for an Access Card directly through Nimbus Disability. You get the option of a FREE Wroxham Barns Access Card (access to Wroxham Barns only if approved with +1 symbol) or a physical card £15 that can be used across multiple venues in the UK. 

Access Card

When booking your ticket online, you will be asked to provide your Access Card ID. If this is valid, our system will automatically verify it and pop the ticket, free of charge, into your basket. 

Yes, you can show either your physical or digital card at the gate. We are able to pop the ID number into our Access Card Validator which will verify a valid card. 

Nimbus Disability is an independent, nationally recognised scheme that offers a fair and consistent way of identifying access needs without sharing personal or medical details. We need a way for our staff to be able to adequately identify visitors who are eligible for free entry and to ensure this is given only to those that require it. 

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