Our aim at Wroxham Barns is to ensure that the attractions and facilities are managed and enhanced to the very highest standards so that everyone can enjoy our offering. We are committed to delivering accessibility for all customers alongside an excellent level of service, which we are continually striving to improve.
There is wheelchair access to almost all of our site including our shops and craft studios – Gallery Gifts, Restaurant, Coffee Shop, Wroxham Barns Children’s Funfair and Junior Farm. The majority of our doorways are double-width. A wheelchair is available for loan.
You can contact us by email, via our website or social channels, post or phone. Our switchboard offers an option to listen to a pre-recorded visitor information message. Should all of our team members be busy and unable to answer the phone, there is an option to leave a message on an answer-phone.
A leaflet is available with details of opening times, admission, telephone, email, website, local routes shown on a small map, information on Junior Farm, the Children’s Funfair and our craft studios. This information is repeated on our website along with any current special events along with an online contact form.
We have tried to make this website as accessible as possible and easy to use for everyone, regardless of circumstance or ability. It has been developed around a simple
HOW TO FIND US
Wroxham Barns is a collection of beautifully restored
Wroxham Barns can be reached on foot by following the ‘brown and white’ tourist signs from Wroxham onto the Tunstead Road. On reaching the turning to Hoveton Hall Gardens there is a marked footpath along the inside of the hedge (on the right-hand side of the road as you walk from Hoveton).
ARRIVAL & CAR PARKING FACILITIES
From Norwich take the A1151 towards Wroxham and from Great Yarmouth the A149 towards Stalham then joining the A1151. Directional signage is by the ‘brown and white’ tourism signs. There is one entrance only for all cars, coaches and commercial vehicles.
Admission to Wroxham Barns and car parking is free of charge. We are open from
There are no public rights of way and for health or safety reasons the site can be closed at short notice. On turning into Wroxham Barns there
MAIN ENTRANCE AREA
On entering Wroxham Barns the main area is tarmac, gravelled and brick weaved, a honeycomb weave base has been strategically placed on the gravel to ensure wheelchairs, buggies etc can travel across this area with ease. There is also a tarmac and brick weave pathway from the main entrance to the brick weaved lower entrance area. Gravelled pathways to Junior Farm and the Children’s Funfair also have the honeycomb weaving base. The Upper Courtyard area is finished with tar and sprayed stone and the Lower Courtyard is brick weaved.
The Administration office is located opposite the entrance to the School Farm Room and adjacent to Junior Farm, available for enquiries and assistance Monday to Friday
The Gallery (upper courtyard) is a two-storey retail building selling a variety of goods on the ground floor with such items as clothes, handbags and jewellery on the upper floor, access to the upper floor is currently by stairs only. There are two access points into the ground floor of the shop, a stepped entrance and a level entrance to the rear of the shop. Signage is in place offering directions to the rear entrance for flat entry (no steps). Flooring is on the whole, worn flagstone and upstairs the floor is carpeted. The height of the counters is 90cm. Lighting levels are good and even, with areas of both natural and artificial lighting. The three changing areas in Gallery Clothing are extremely generous. The external staircase is for fire escape purposes only.
Courtyard Confectionery often referred to as the fudge shop has two steps (120mm and 140mm) at the entrance. The floor here is of vinyl and the natural lighting is very good. The height of the counter is 95cm.
The Restaurant is located in the Upper Courtyard (although there are no stairs on
Menus are displayed internally and externally and hot food is served from
The Toilets are located in the Upper Courtyard area (again, no incline or steps to access). The Ladies toilets (four cubicles) and the Gents (two cubicles and 6 urinals) have side-hinged doors, minimum 60cm wide. Flooring is vinyl and lighting is artificial. There are washbasins with hand dryers and each cubicle has a hook on the side. There
There is a separate unisex Disabled toilet; the entrance is 84cm wide with a side hinged door. Artificial lighting is operated by a switch 120cm from the floor. The toilet seat height is 48cm and there is a horizontal grab rail fitted to the wheelchair side transfer area, transfer space is 90cm. The sink is 70cm high with lever taps and the hand dryer is 110cm high.
Located in the Lower Courtyard, four steps are needed to gain access to this shop, handrails are in place. There is a level entrance to the rear of the shop. The aisles are wide and the height of the counter is 96cm. Flooring is vinyl and there is good artificial lighting.
SEW CREATIVE WORKSHOP AREA
The workshop area is on the first floor above Sew Creative and is accessed by an iron staircase with handrail. Many workshops (specialising in patchwork) are carried out here throughout the year.
BILL LEGRICE ROSE & PLANT CENTRE
The Bill LeGrice Rose & Plant Centre has good access
THE PANTRY COFFEE SHOP
The Pantry Coffee Shop can be accessed from the Scrummy Pig Produce Shop or directly through the covered outdoor terrace. The entrance is level and has double doors opening outward measuring 170cm. There is an additional double outward opening door measuring 190cm. At the far end of the serving
One of the double doors leads to a covered outside seating area with chairs and tables of good design that can be easily arranged to accommodate wheelchair users. During the good
Scrummy Pig is located next door to the Pantry Coffee Shop. The double outward opening doors measure 170cm. There is a second exit door (fire exit) measuring 84cm at the side of the till area. The whole area of the shop has a vinyl floor. Toward the Coffee Shop
THE NORFOLK CIDER SHOP
The Norfolk Cider Shop is located directly opposite to the entrance to Wroxham Barns. The double outward opening doors (170cm) are hooked back whenever the shop is open affording great accessibility. Counter height is 92cm and the flooring is carpet. Light is natural.
This is located adjacent to the Upper Courtyard. The workshop (one level) is approached via a steep 1:6.8 ramp with a hand rail to the left. The outward opening door is 80cm wide and leads on to painted concrete and matting. The area behind the counter (80cm high) Lucia can be seen working at her craft. The lighting is natural and artificial.
COASTAL STAINED GLASS
Coastal Stained Glass is located next to Lucia’s Studio and also has a ramp of 1:14.4 leading up to the outward opening door of 78cm. This workshop is also on one level and has a painted concrete floor. There are wide aisles, lighting is natural and artificial and the counter height is 95cm. This is also a workshop where Tim can be seen working his craft.
PATS WOODEN CRAFTS
This unit’s main entrance is adjacent to Junior Farm at the top end of the Lower Courtyard. There is a small ramp on either side of the entrance door into the shop area which is carpeted. The outward opening door is 80cm wide. Display shelving reaches from floor to ceiling and staff are happy
ART OF YOU
This unit is situated between Pat’s Wooden Crafts and Sue Windley in the Lower Courtyard. Access is through the entrance door (82cm wide) which has a slight ramp. The entrance foyer has a vinyl floor and this leads into the Treatment room through another door (82cms). Here the floor is and all lighting is artificial. The treatment couch is adjustable.
SUE WINDLEY SCULPTOR & MADE BY YOU
Located in the
In the Made By You section of the
PICTURA CHILDREN’S CLOTHING
This unit is placed between Sue Windley and The Norfolk Gallery in the Lower Courtyard. Access is gained through the 85cm wide door with small ramps either side. The flooring is carpeted and the counter area at the back of the shop is 90cm high. Lighting is natural and artificial.
THE NORFOLK GALLERY
As with most of the units in the Lower
CHILDREN’S FUNFAIR AND ADVENTURE GOLF
As specified before, the pathways leading to the Children’s Funfair are gravelled with a honeycomb weaving base. Most of the rides and facilities are on raised platforms which have yellow highlighted edges. The rides have a mixture of ramps and
Access in and around Junior Farm is of gravel and grass. The latched entrance and exit gates are grilled and are 110cm high and 120cm wide. Payment is made through an open window in the Farm Office which is 130cm high. The hand and boot washing facilities are located just to the right before the exit gate. The boot washing brushes and trough are 40cm high and beside
Also on Junior Farm is the Indoor Play Area Piggy’s Play Sty. This is suitable for children up to the age of 10 years. Access to the play equipment is only available for children who have socks on (socks may be purchased from the Farm Kiosk). The double door entrance is 145cm wide and whilst the entrance area is of vinyl flooring once inside the play are the floors are soft and padded. Lighting is natural and artificial. Seating is available along one side of the play area. Our Junior Farm School Room is on the right-hand side at the main entrance to Junior Farm. Access to this is via a wooden ramp on one side and a much smaller concrete ramp at the alternative side door. Both these doors are 82 cm wide. Inside are tables, benches and chairs for school parties to enjoy their lunch or alternative activities in bad weather conditions. This room is also used for our children’s birthday parties. First Aid is available in this area.
Assistance dogs are welcome in all areas. A water bowl is provided outside the entrance to Wroxham Barns.
Key staff receive customer service, Basic Food Hygiene and First Aid training. There is background music in many of the retail areas. There are no public phones at Wroxham Barns although should a taxi be needed a member of staff will be able to assist.
We have a no smoking policy.
We accept all major debit and credit cards and cash back is available from Gallery Gifts and the Restaurant.
Hours of operation:
Children’s Funfair (Seasonal)
Local accessible taxi numbers: 24/7 Taxis 01603 782247 or Wroxham Taxis 01603 782925
We welcome your feedback to help us continuously improve. If you have any comments please complete one of our customer comment cards on-site (postage free of charge) or telephone 01603 783762 or email firstname.lastname@example.org
Wroxham Barns, 2017